Terms of Service

1. Agreement

These Terms of Service (“Terms”) apply when you visit the Sanoozy website, create an account, or place an order. By using our store, you agree to these Terms. If you do not agree, please do not use the website or place an order.

2. About Sanoozy

Sanoozy offers food and beverage products for sale online. Our office is located at Gulgasht Colony, Office, Multan 59300, Punjab, Pakistan. For questions, contact contact.sanoozy@gmail.com or 0314 8232224.

3. Products and pricing

We try to keep product descriptions, images, and prices accurate. Small differences in color or packaging can occur. Prices are listed in Pakistani Rupees unless stated otherwise and may change without notice. The price confirmed at checkout is the price you pay for that order.

We may limit quantities, refuse an order, or cancel an order if a product is out of stock, priced incorrectly, or cannot be fulfilled. If that happens, we will notify you and refund any amount already paid.

4. Orders and payment

Placing an order is an offer to buy the selected products. A contract is formed when we confirm the order. You are responsible for providing a correct name, phone number, and delivery address.

Payment methods available at checkout may include cash on delivery and other options shown on the store. By placing an order, you confirm that the information you provide is accurate and that you are authorized to use the chosen payment method.

5. Shipping, cancellations, and refunds

Orders are subject to our:

• Shipping Policy
• Cancel Order policy
• Refund Policy

6. Customer accounts

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Please tell us immediately if you believe your account has been used without permission.

7. Acceptable use

You agree not to misuse the website, including by:

• Providing false information or placing fraudulent orders
• Attempting to access data or systems you are not authorized to use
• Copying, scraping, or republishing our content without permission
• Interfering with the security or performance of the store

8. Intellectual property

All Sanoozy names, logos, product images, text, and designs on this website belong to Sanoozy or our licensors. You may not use them without our prior written permission.

9. Limitation of liability

To the fullest extent allowed by law, Sanoozy is not liable for indirect or consequential losses arising from your use of the website or from delays outside our reasonable control, including courier or network issues. Nothing in these Terms limits any rights you have under applicable Pakistani consumer law.

10. Governing law

These Terms are governed by the laws of Pakistan. Any dispute will be handled in the courts of Multan, Punjab, unless applicable law requires otherwise.

11. Changes

We may update these Terms from time to time. The latest version will be posted on this page. Continued use of the website after an update means you accept the revised Terms.